Privacy Policy

At Cheeky, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

1. Information We Collect

We collect information you provide directly to us, such as:

• Name, email address, and phone number

• Billing and shipping addresses

• Payment information (processed securely through third-party providers)

• Order history and purchase preferences

• Communication preferences

2. Automatic Information Collection

When you visit our website, we automatically collect certain information, including:

• IP address and browser type

• Pages visited and time spent on our site

• Cookies and similar tracking technologies

• Device information and location data (with permission)

3. How We Use Your Information

We use the information we collect for various purposes:

• To process and fulfill your orders

• To send order confirmations and shipping updates

• To respond to your inquiries and customer service requests

• To send promotional emails and marketing communications (with consent)

• To improve our website and customer experience

• To prevent fraud and ensure account security

• To comply with legal obligations

4. Information Sharing

We do not sell or rent your personal information. We may share your information with:

• Service providers who assist with payment processing, shipping, and marketing

• Legal authorities when required by law

• Third parties in case of merger, acquisition, or sale of assets

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, remember preferences, and analyze site traffic. You can control cookie settings through your browser, though some features may not work properly if cookies are disabled.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Correct inaccurate or incomplete information

• Request deletion of your personal data

• Opt out of marketing communications

• Request a copy of your data in a portable format

9. Children's Privacy

Cheeky does not knowingly collect personal information from children under 18 years of age. If we become aware of such collection, we will take steps to delete such information and terminate the child's account.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: hello@wearcheeky.co.nz

Business Hours: Monday - Friday, 9am - 5pm NZT

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by updating the effective date at the top of this policy.